The BeautyJunkies Assistant: ask instead of searching
The BeautyJunkies Assistant: ask instead of searching
Instead of scrolling through 60+ brands and comparing ingredient lists, just say what you need. The assistant searches our catalogue, builds a step-by-step routine and puts the picks in your cart — all in the same chat, no account needed.
What a conversation looks like
One question in your own words and you get the steps with names, prices and a line on what each one is for.
Arencia - Fresh Green Rice Mochi Cleanser 120g — 2.000 RSD2.400 RSD
A mochi-texture cleanser that deep-cleans pores, absorbs excess sebum and minimises blackheads — BHA from white willow bark, green tea and centella.
Add to cartBeauty of Joseon - Green Plum Refreshing Toner AHA + BHA 150ml — 2.080 RSD2.600 RSD
2% glycolic acid and 0.5% salicylic acid unclog pores and control sebum, while portulaca and neem keep the skin calm.
Add to cartManyo - Bifida Biome Aqua Barrier Cream 80ml — 2.320 RSD2.900 RSD
Lightweight gel-cream, non-comedogenic: niacinamide balances oil and refines pores, ceramides strengthen the barrier.
Add to cartAn example conversation. The assistant picks from our current catalogue — yours may well look different.
How it picks
It doesn't send you back to the search box: it looks through our catalogue and gives you a price and a reason with every pick.
A specific product, not advice in general
The name, the price and one line on what it's for. If something is on sale you see the old price too — as with the cleanser and the moisturiser above.
It explains how to use it
Ask about the order of application, what's in it or how to introduce something new — it explains in the same conversation.
It changes the pick when you ask
Say it's too expensive, too many steps or that you want something gentler — it suggests another option and updates the cart.
A reminder: this is an AI assistant
If you'd rather talk to a person, the "Contact a human" button in the chat gives you our contacts with your question already written into the message:
What you no longer have to do by hand
The assistant takes the tedious part — searching, comparing and filling the cart. The choice stays yours.
Scrolling 60+ brands to find one thing
Type a name or describe the problem — the assistant searches the catalogue and shows you products with prices.
Building a routine from scratch
Say your skin type and what bothers you — you get the steps in order, like in the conversation above.
Hunting separately for what's on sale
The old price sits next to the new one whenever a product is discounted — the saving shows up inside the suggestion.
Opening ten tabs and filling the cart by hand
The "Add to cart" button sits right under the pick — the cart fills up as you talk.
You don't even have to put it into words — send a photo (jpeg, png, webp, gif) and ask.
Ask about the shop as well
The assistant doesn't only know the products — it knows how the shop works.
- Joy — how points are earned and spent
- Programme tiers
- Shop opening hours
- How to find us
You get the full answer in the chat
Ask it about delivery, payment and how to place an order too. · More about the loyalty programme →
First time talking to the assistant?
Three steps, no preparation and no account.
Open the chat
The button is on every page of the site. No account needed.
Write in your own words
You don't need to know the names of actives. A photo works instead of a description.
Add to cart from the chat
The button sits under the pick, and checkout works as usual from there.
Not sure where to start? Copy one of these lines:
Who am I talking to?
An AI assistant running on the Claude model (Anthropic). If you'd rather have a person, the "Contact a human" button gives you our contacts on Telegram, Viber, WhatsApp and Instagram.
What language is the chat in?
Whichever one you write in — it answers in the same language.
Can I ask how to use it?
Yes. Ask about the order of application, the ingredients or how to introduce something new — it explains in the same conversation.
Do I need an account?
No. The chat works without one; an account is only needed for Beauties points.
Can I send a picture?
Yes — jpeg, png, webp and gif. Sometimes showing beats describing.
What if the suggestion isn't right?
Say what's off — lighter, stronger, a different budget — and the pick changes in the same conversation.
You don't need to know its name — knowing what bothers you is enough.
The chat button sits in the bottom right corner of the screen.
